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Privacy Policy

There are various texts of international, European or national scope which are currently applicable in terms of the protection of personal data. The main ones are:

 

Pension Anahata undertakes to comply with its obligations under the aforementioned regulations and, in particular, the General Data Protection Regulations (GDPR). The purpose of this data protection policy (hereinafter the “Data Protection Policy”) is to inform you of the commitments made by Pension Anahata in order to ensure that your personal data is respected.

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Scope

This Data Protection Policy applies to all processing of personal data, implemented by Pension Anahata, as Data Controller, within the European Union, relating to external persons (hereinafter "you") including customers, prospects, partners, suppliers, service providers, and Internet users.

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Definitions

“Personal data”: any data that directly or indirectly identifies a natural person. “Data processing”: operations carried out on personal data,  including the collection, recording, use, transmission or communication. “Data controller”: legal entity in charge of determining the purposes of the processing and the means implemented. “Subcontractor”: legal entity which processes personal data on behalf of the controller.

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Data collected

Pension Anahata ensures that it collects and processes personal data that is relevant, adequate, non-excessive and strictly necessary to achieve the purposes that have been determined beforehand. Pension Anahata takes all necessary measures to ensure that your data is accurate, complete and, if necessary, updated. Pension Anahata undertakes to obtain the consent of the persons concerned when this is required and to inform them of the processing of their data. We thus process the personal data concerning you that you are likely to communicate to us, in particular during the following operations:

  • When you subscribe to one of our services;

  • When you browse our site;

  • When you provide products or services to us;

  • When you consent to receive our newsletters and other commercial information from us;

  • When you wish to contact us with questions or complaints.

In this context, Pension Anahata may in particular collect and process the following personal data:

  • Your identity: first name, surname, title, date of birth, photocopy of identity card when necessary, position;

  • Your contact details: postal address, email, telephone number;

  • Your transactions and payment information: transaction details, bank check, bank details;

  • Your technical and browsing information on our sites (please see section 8 below relating to cookies);

  • Any other information that you provide to us directly and voluntarily in connection with the use of our sites, services and contracts that we may have entered into with you.

The mandatory nature of the information you must provide is generally indicated at the time of data collection on the corresponding forms by an asterisk. Pension Anahata may offer you to provide certain personal data for prospecting/marketing communication purposes. You can explicitly and freely consent or not to the collection and processing of your personal data for these purposes by means of a checkbox. You agree that the personal data concerning you communicated to Pension Anahata is up to date, exact, complete and unequivocal.

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Purposes of collection

Pension Anahata undertakes to collect and process your Personal Data in a fair and lawful manner. The processing implemented by Pension Anahata meets explicit, legitimate and determined purposes. Your data may in particular be processed for the following purposes:

  • To allow you to access our services (rental of bungalows);

  • To manage your use of our services;

  • To process your transactions and payments;

  • To manage the contractual relationship with our customers, service providers and partners (management of the contract, orders, deliveries, invoices, public relations, etc.);

  • To send you marketing information about us;

  • To analyze your browsing on our site and improve its use (please see section 8 below on cookies);

  • To answer your questions and complaints.

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Information on the data collected

In accordance with the Data Protection Act, Pension Anahata undertakes to inform you about the processing of your personal data. Thus, Pension Anahata informs you, in a clear manner, each time your data is collected, in particular:

  • the identity of the data controller (this is the legal entity of Pension Anahata responsible for processing your data);

  • the purpose for which your data is collected;

  • whether answers are optional or mandatory;

  • data recipients;

  • the existence and procedures for exercising the rights to query, access, rectify and oppose in relation to all data concerning you.

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Recipients of the data collected

Pension Anahata only communicates your personal data to authorized and determined recipients, in accordance with the provisions of the applicable regulations. In particular, Pension Anahata may give access to your personal data to its partners as well as any third-party service providers, acting as subcontractors, to perform services relating to the services and computer applications of Pension Anahata. (including hosting, storage, analysis, data processing, database management and computer maintenance services). These third-party service providers, who only act on instructions from Pension Anahata, will only have access to your personal data to perform the purposes pursued at the time of collection of said data and will be bound by the same security and confidentiality obligations. than Pension Anahata. Pension Anahata undertakes to obtain your prior consent, in particular by means of a pop-in (checkbox), before transmitting your data to partners for commercial prospecting purposes. In addition, your personal data may be shared for the following reasons:

  • In response to legal or administrative proceedings of any kind or to law enforcement action requested by competent authorities;

  • To comply with legal obligations, to protect the rights and/or safety of an individual, to protect the rights and property of Pension Anahata, including the need to have this Data Protection Policy complied with and to prevent fraud, security or technical issues.

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Data retention

Pension Anahata keeps your personal data for as long as necessary to achieve the purposes for which they were collected and processed. Pension Anahata may, however, keep your personal data for a longer period to comply with legal obligations and in particular with applicable limitation periods. In order to define an adequate data retention period, Pension Anahata uses the following criteria in particular:

  • Data relating to your payments and the use of our services are kept for the duration of the contractual relationship and then in accordance with the applicable limitation periods;

  • Data relating to the management of the commercial relationship with our service providers and partners is kept for the entire duration of the contractual relationship and then in accordance with the applicable limitation periods;

  • When you have consented to receive commercial prospecting, Pension Anahata retains your personal data until you express your wish to no longer receive communications, otherwise in accordance with a period defined by the applicable legislation;

  • When your data is collected in the context of requests/questions relating to IT services and applications, Pension Anahata retains this data for the duration necessary to process said requests.

 

Cookies

You are informed that, during your visits to our website, cookies (connection cookies) may be installed on your browser software to allow you, in particular, optimal browsing. Cookies are data stored in the Internet user's terminal equipment. They are used by our site to send information to the Internet user's browser, and allow this browser to send information back to the original site (for example a session identifier, the choice of a language or a date). Other types of trackers, such as pixel tags, can also be used. These beacons make calls to servers to display a pixel and allow us to share data with third parties for the purposes described in our Cookies Policy.

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Security

Pension Anahata ensures the security of your personal data by implementing data protection through the use of physical and logical security means.

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Rights of data subjects

In accordance with the applicable legislation on the protection of personal data, you have a number of rights concerning the collection and processing of your personal data, namely:

  • The right to be informed: You have the right to be informed in a concise, transparent, understandable and easily accessible manner of how your personal data is processed.

  • The right of access: You have the right to obtain confirmation that personal data concerning you are or are not being processed and, when they are, to obtain access to said data and a copy of these last.

  • The right of rectification: You have the right to obtain the rectification of personal data concerning you which are inaccurate. You also have the right to have incomplete personal data completed, including by providing a supplementary statement.

  • The right to erasure: In certain cases, you have the right to obtain the erasure of your personal data. However, this right is not an absolute right and Pension Anahata may have legal or legitimate reasons to retain such data.

  • The right to restriction of processing: In certain cases, you have the right to obtain restriction of the processing of your personal data.

  • The right of opposition: You have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data concerning you when said processing is based on the legitimate interest of Pension Anahata . Pension Anahata may, however, invoke legitimate and compelling reasons requiring the continuation of the processing. When your personal data is processed for prospecting purposes, you have the right to oppose the processing of this data at any time. In particular, you can benefit from this right by clicking on the “unsubscribe” link available at the bottom of the messages received.

  • The right to lodge a complaint with a supervisory authority: You have the right to contact a supervisory authority (such as the CNIL in France) in order to lodge a complaint concerning the practices relating to the protection of personal data. Pension Anahata staff.

  • The right to transmit instructions concerning the use of data after death (this right is applicable in France): you have the right to give Pension Anahata instructions concerning the use of your personal data after your death.

To exercise these rights, you can send a request to the following address:  management@pensionanahata.com, attaching a copy of an identity document to your request.

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Policy change

Pension Anahata may update this Data Protection Policy at any time to adapt it to any new practices and service offers. In this case, the date of update of the Data Protection Policy will be updated and will indicate the day on which the modifications were made. It is your responsibility to check for any updates to this Data Protection Policy published on the Pension Anahata website. If Pension Anahata makes changes that it considers important, you will be notified via information on our website.

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Links to Third-Party Sites

While browsing our websites, you are likely to see content that includes links to third-party applications and websites. Pension Anahata cannot control the cookies or other functions used by third-party applications and websites, and the processing of personal data implemented by these applications and sites is not governed by this Privacy Policy. Data. Therefore, it is up to you to contact and/or directly consult the applications and websites of these third parties to obtain additional information concerning their procedures for the protection of personal data.

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Contact

For any request for information relating to this Personal Data Protection and Privacy Policy, please contact administrator@pensionanahata.com

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Update

This Policy may be updated at any time, so we advise you to consult it regularly. Last update: October 26, 2022.

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